From address check to your first collection in under two minutes.
We check your exact location against our service boundaries in the City of North Vancouver and West Vancouver — not just the city name on your mail — so you know right away whether we can collect from your home.
Create your account and enter your card. Billing is handled by our payment processor; we never store your card number. You're charged $19.99 CAD every 2 weeks until you cancel.
We set up your pickups to match the same schedule as the City's collection — on the off week in between, so your bin goes out every week. We place your home on one of our bi-weekly routes, email you your pickup day, and every upcoming date then lives in your dashboard.
Have your garbage at the curb by 7:00 AM on your pickup day. We email you a reminder the day before. Pickup times vary through the day as our crews work the route.